Support
FAQs for Isle of Wight - Rail Simulator Expansion Pack
Updates for Isle of Wight - Rail Simulator Expansion Pack
FAQs
Rail Simulator will not start
If you are finding that Rail Simulator will not start when you press the "play" button during the loading, or that you are getting an error message during the loading process, then this may have been caused by the installation of Upgrade Mk2, which requires you to reset the screen resolution that you wish to use with Rail Simulator. When you attempt to start Rail Simulator you will see a “play...” (which counts down from 10) and “options” button, and if you click on the Options one it’ll bring up a configuration screen – please set the resolution to one that your computer supports, and check this by clicking “test”. If it is an acceptable resolution it’ll then enable the “ok” button and you’ll be returned to the “play.../options” screen and you should be able to click “play” as normal.
Updates
RailWorks compatability update
RailWorks Update for the original Rail Simulator compatible version of the Isle of Wight (Download version)
This update will allow the Isle of Wight software to be installed into and used in RailWorks.
Please note that if you purchased the more recent RailWorks compatible version of this title then you do not need this update.
To install this update you must have the Isle of Wight software unlocked on your PC but the software does not need to be installed into Rail Simulator in order to use this update.
Note: if you are a user of the Class 66 individual download or the Isle of Wight & Class 66 combined download pack then please obtain these updates from the specific support pages for these titles.
Installation instructions:
Download the update using the link below.
Run the update and follow the instructions on the screen.
File size: 292Mb
Contact technical support
If your query is not answered in the FAQs or updates above, please contact us via the Support Request form by clicking here
If your question is likely to be helpful to other users, we’ll post the details here.
