Support
FAQs for Class 66 - Rail Simulator Expansion Pack
Updates for Class 66 - Rail Simulator Expansion Pack
FAQs
Missing rails cause trains to derail at Ealing Broadway
The missing track at Ealing Broadway is caused by Upgrade Mk2, and a fix has been issued for this from the developers of Rail Simulator. This missing track affects all scenarios in Rail Simulator that use that section of line and is not specific to the Voyager expansion pack.
Please download and run the Missing Track Fix tool by clicking on the link below, and this will solve the problem.
(2.6MB)
Rail Simulator will not start
If you are finding that Rail Simulator will not start when you press the "play" button during the loading, or that you are getting an error message during the loading process, then this may have been caused by the installation of Upgrade Mk2, which requires you to reset the screen resolution that you wish to use with Rail Simulator. When you attempt to start Rail Simulator you will see a “play...” (which counts down from 10) and “options” button, and if you click on the Options one it’ll bring up a configuration screen – please set the resolution to one that your computer supports, and check this by clicking “test”. If it is an acceptable resolution it’ll then enable the “ok” button and you’ll be returned to the “play.../options” screen and you should be able to click “play” as normal.
Updates
RailWorks compatability update
RailWorks Update for the original Rail Simulator compatible version of the Class 66 (Download version)
This update will allow the Class 66 software to be installed into and used in RailWorks.
Please note that if you purchased the more recent RailWorks compatible version of this title then you do not need this update.
To install this update you must have the Class 66 software unlocked on your PC but the software does not need to be installed into Rail Simulator in order to use this update.
Note: if you are a user of the Isle of Wight individual download or the Isle of Wight & Class 66 combined download pack then please obtain these updates from the specific support pages for these titles.
Installation instructions:
Download the update using the link below.
Run the update and follow the instructions on the screen.

File size: 36.5Mb
Contact technical support
If your query is not answered in the FAQs or updates above, please contact us via the Support Request form by clicking here
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