Faqs and Updates


For answers to Frequently Asked Questions (FAQs), product updates or to request technical support for a specific Just Trains product, please select a product from the list below.

BROWSE BY PRODUCT


Product:

CONTACT US

Our Technical Support team monitor all e-mail Support queries and this is our preferred method of contacting you promptly with the information you require.

If you have a query about your order please e-mail orders@justtrains.net

For issues relating to Downloads unlock codes, click here.

If you’d prefer to contact us via post, please write to:

Just Trains Technical Support
2 Stonehill
Stukeley Meadows
Huntingdon
Cambs
PE29 6ED

Please do not return any product to this address without first contacting us through the Support page for the relevant product.

DOWNLOAD PRODUCTS

If you need to re-download files for a Download purchase, they can all be found here.

SUPPORT UPDATES RSS FEED


Get Technical Support updates via RSS and never miss an update again! (For more information on RSS, click here.)


SUBSCRIBE

Sign up here to receive regular product news via e-shots
subscribe

RSS

Use the RSS feed to get Just Trains news delivered direct to your desktop
RSS Feed
What is RSS?

RATINGS INFO

Ask About Games

Shopping Cart

Click here to view the items in your Shopping Cart
View Shopping Cart

Just Rewards

Buy direct from Just Trains and save money on ALL future purchases